Mapping and scoping. We look at where AI can actually change something in the specific team's day-to-day work.
Tool and workflow selection. Not an off-the-shelf solution. We choose together what fits the specific team.
AI agents and smart learning. Building an agent that supports employees in practice, from the knowledge base to tone of voice, and what it's allowed to answer and what it isn't.
Training and adoption. I train the people who actually run it, and stay until it works without me there.